About This Site
This website was created and is operated by Citation Labs, LLC, which is responsible for site administration and website-level privacy practices. The website has been paid for by the University of Phoenix. UOPXStudentExperience.com is a resource about the University of Phoenix student experience, featuring Trustpilot review data and results from the 2025 University of Phoenix student satisfaction survey. The site is affiliated with University of Phoenix and is not an independent editorial publication.
Information We Do Not Collect
This site does not collect personal information from visitors. There are no account registrations, login systems, purchase flows, or forms that collect personally identifiable information. Visitors are not required to submit any personal data to access content on this site.
Automatically Collected Data
Like most websites, this site may collect standard technical information through server logs and analytics tools, including IP addresses, browser type, operating system, referring URLs, and pages visited. This information is collected in aggregate and is not used to identify individual visitors. It is used solely to understand site traffic patterns and improve site functionality.
If third-party analytics tools are used on this site, those tools operate under their own privacy policies. University of Phoenix's privacy practices are described at phoenix.edu.
Cookies
This site shows a cookie consent banner on your first visit. The only third-party component that may set cookies is the Trustpilot review widget, and it does not load unless you select “Accept” on that banner. If you decline, the widget never loads and no third-party cookies are set. We use no other tracking or advertising cookies. Your choice is stored locally in your browser (not in a cookie), and you can change it at any time using the “Cookie preferences” link in the footer.
Third-Party Content and Links
This site references and links to third-party sources including Trustpilot (trustpilot.com/review/phoenix.edu) and the University of Phoenix website (phoenix.edu). These third-party sites operate under their own privacy policies. This site does not control third-party data practices and is not responsible for the privacy practices of linked sites.
Trustpilot reviews cited on this site are drawn from publicly published reviews at trustpilot.com/review/phoenix.edu and do not involve the collection or transmission of reviewer personal data through this site.
Student Satisfaction Survey Data
Satisfaction data referenced on this site comes from the 2025 Priorities Survey for Online Learners (PSOL), administered by Encoura + Ruffalo Noel Levitz. That survey was administered to University of Phoenix students under separate terms. This site presents aggregated, anonymized findings from that survey only. No individual respondent data is collected, stored, or transmitted through this site. Full methodology is available at phoenix.edu/about/student-satisfaction.html.
Children's Privacy
This site is intended for prospective adult students and is not directed at children under the age of 13. This site does not knowingly collect personal information from children under 13.
Changes to This Statement
This privacy statement may be updated periodically. The date of last review appears in the site footer. Continued use of this site after any update constitutes acceptance of the revised statement.
Contact
For questions about this site or this privacy statement, contact University of Phoenix at media@phoenix.edu.
Last verified: May 2026